Museum of New Zealand Te Papa Tongarewa, Wellington, NZ

For any questions you have about our product, postage, corporate orders or an order you have already placed you can contact us using any one of the following options:

By email
tepapastore@tepapa.govt.nz.

By phone
If you would prefer to speak to a customer service representative in person, please call +64 (0)4 381 7441 Monday to Friday, 8.00am - 5.00pm.

By fax
+64 (0)4 381 7003

By mail
Museum of New Zealand Te Papa Tongarewa
Attn: Te Papa Store
PO Box 467
Wellington 6011
New Zealand

Where in the world are we?
Te Papa Store can be found on the ground floor of Te Papa, and Te Papa Kids' Store is on Level 2.
Te Papa is New Zealand's national museum and is located on Cable Street, Wellington, New Zealand.
Getting here
Parking

Te Papa Store

In Te Papa Store (Level 1), you will find works to treasure from New Zealand's finest artists, authors, and craftspeople.
Opening hours:
9am–6pm, and 9am–9pm on Thursdays

Te Papa Kids' Store

Te Papa's Kids' Store (Level 2) is full of delightful gifts for children that are educational, fun, and distinctively New Zealand.
Opening hours:
10am–6pm, and 10am–9pm on Thursdays

Customer Service

For customer service call +64 (0)4 381 7441 Monday to Friday, 8.00am - 5.00pm.